AI receptionist for medical practices. 24/7 patient scheduling in 50+ languages. Primary care. Dental. Medical spa. Specialists.
Hear LUNA handle a real healthcare call
Experience LunaPhone — AI-powered intake for every specialty
Less than a part-time receptionist
No contracts • Cancel anytime • 14-day free trial
Your documents. Your protocols. Your AI. Train Luna on your specific intake procedures, insurance policies, and practice workflows.
Don't be fooled by "per-minute" pricing — do the math on patient scheduling calls
| Feature | LunaPhone | Ruby Receptionists | Phonely | Smith.ai |
|---|---|---|---|---|
| 💰 Pricing Reality — Do The Math | ||||
| Pricing Model | Per Practice (Flat Calls) | Per Minute | Per Minute | Per Call |
| Base Price | $299/mo | $245/mo | $100/mo | $292.50/mo |
| What's Included | 50 calls | 50 minutes (!) | 600 minutes | 30 calls |
| Overage Rate | $3.99/call | ~$3.90/min | $0.35/min | $9.75/call |
| 100 calls @ 7 min avg* | $498 | $2,730/mo | $245/mo | $975/mo |
| 150 calls @ 7 min avg* | $599 (PRO) | $4,095/mo | $467/mo | $1,462/mo |
| 🧠 Healthcare AI Knowledge — The Brain Behind LunaPhone | ||||
| Pre-Trained Healthcare KnowledgeOnly LUNA | ✓ Ready Day One | ✗ Human scripts | ✗ You build it | ✗ |
| Knowledge Base | Primary Care, Dental, Dermatology, Specialists | None (humans) | Website import | Basic |
| Multilingual50+ | ✓ 50+ languages 24/7 | EN/ES only, NOT 24/7 | ✓ All Plans | EN/ES only |
| 🛟 Support — When You Need Help | ||||
| Healthcare Practice KnowledgeBuilt-In | 4 Specialties | Zero healthcare training | Website import | ✗ |
| Can Answer Healthcare Questions | Yes — insurance, appointments, services | No — just takes messages | Only what you teach it | ✗ |
| Dedicated Account Manager | ✓ Always | ✓ | Business+ | Higher tiers |
*All pricing calculated using 7-minute average call duration for patient intake calls.
9 agents included. Enterprise add-on available.
24/7 Available
Answers every patient call instantly—no voicemail, no missed appointments. Handles appointment inquiries, books appointments, and captures urgent calls automatically.
Two-Way Texting
Handles two-way SMS conversations with potential and current patients. Sends appointment confirmations, document reminders, and answers questions via text—98% open rate.
Automated Follow-Ups
Sends personalized appointment confirmations, document request reminders, and follow-up emails automatically. Keeps potential patients engaged and informed.
Real-Time Sync
Coordinates bookings across all channels. Syncs with Google Calendar, Outlook, Calendly, and Practice Management. Checks provider availability in real-time.
50+ Languages
Real-time translation for calls, texts, and documents. Spanish, Polish, Korean, Mandarin, Vietnamese, and 45+ more. Medical terminology included.
The Brain Behind Every Call
Trained on healthcare protocols, appointment types, insurance verification workflows, and medical intake best practices. No other AI receptionist has this knowledge.
Digital Intake Forms
Sends digital intake forms via SMS/email. Guides patients through medical history, insurance info, and consent forms before their appointment.
Real-Time Sync
Automatically updates your practice management system with every interaction. All AI agents feed patient data in real-time—no manual imports, no data entry.
Watch & Alert
Watches every conversation and alerts you when it matters. Urgent symptoms flagged, VIP patients recognized, appointment cancellations notified instantly.
Your Docs, Your AI
Upload your practice's documents—intake protocols, insurance policies, post-op instructions. Luna learns YOUR practice and answers like your best office manager.
Start your 14-day free trial. No credit card required.
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